Overview
- We want you to be completely satisfied with your purchase of the Astronaut Galaxy Projector. If for any reason you are not satisfied, you may return the product within 30 days of receipt for a refund or replacement, subject to the conditions below.
Eligibility for Refunds
To be eligible for a refund:
- The product must be in its original condition, unused, and in the original packaging.
- A receipt or proof of purchase must be provided.
- The product must be returned within 30 days of receipt.
Non-Refundable
The following items are non-refundable:
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
Process for Returning Items
- Contact Us: Email us at Support@astronproject.com with your order number and reason for return. Our customer service team will provide you with a return authorization and instructions on how to return your item.
- Prepare Your Package: Securely pack the item in its original packaging, including all accessories, manuals, and documentation.
- Ship the Item: Use a trackable shipping service to return the item to the address provided by our customer service team. You are responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
Need help?
Contact us at Support@astronproject.com for questions related to refunds and returns.